Why is my email address invalid?

Modified on Tue, 13 Aug at 4:42 PM


Error when entering your email address 

If your email address is being marked as invalid when placing an online order, here are a few common reasons that could be causing the issue:


  • Typos or Misspellings: Double-check for any typos, missing characters, or extra spaces in your email address. Even a small error can cause the system to reject it.
  • Incorrect Format: Ensure your email address follows the correct format, which is usually something like [email protected]. There should be no spaces or special characters other than @ and . in the appropriate places.
  • Outdated Browser or Cache Issues: Try clearing your browser's cache or using a different browser to see if that resolves the issue.


If you’ve checked all of these and are still having trouble, feel free to contact our customer service team for assistance. They can help you troubleshoot and get your order placed successfully.

Tyroola Contact Information

 


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