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Shipping & Delivery FAQ's

Can I pay now and hold delivery?
Unfortunately we cannot put a hold on delivery until a specific time in the day. If you aren't home to receive the order, the logistics company will...
Tue, 30 Oct, 2018 at 9:02 PM
Same Day Delivery
As new orders must be booked for collection than delivery, it is difficult to guarantee same day delivery for any order, however, if orders are placed in th...
Tue, 30 Oct, 2018 at 9:02 PM
What are the shipping charges to my area?
Shipping prices are calculated by the location of the stock to the postcode you provide, therefore not every tyre will have the same shipping fee. Please ad...
Tue, 30 Oct, 2018 at 9:02 PM
Why are shipping prices varied?
Tyroola tries to keep the shipping costs as low as possible and offers free shipping to metro areas, however many other areas have free shipping.   As w...
Tue, 30 Oct, 2018 at 9:02 PM
Can I pick up the tyres?
As we are purely online, we have no direct location for the pick up of orders. We deliver all over Australia with various logistics providers, who do not h...
Tue, 30 Oct, 2018 at 9:02 PM
How long does delivery take?
It is important to add your postcode whenever possible while navigating Tyroola.com.au as stock is located in various warehouses across Australia. Once the...
Tue, 30 Oct, 2018 at 9:02 PM
Adding an Authority to Leave (ATL)
Placed an order and forgot to add your ATL? No worries! Please submit a request  with our customer service team to let them know where our courier can leave...
Tue, 30 Oct, 2018 at 9:03 PM
Which delivery locations can I choose from?
There are three options for the delivery of your order: 1. You can deliver the tyres straight to your door. 2. Send the tyres to a preferred garage or fi...
Tue, 30 Oct, 2018 at 9:03 PM
Is there a shipping cost ?
Shipping charges will depend on the postal code which you enter during the checkout process. Generally, there will be no shipping charges applicable to deli...
Tue, 30 Oct, 2018 at 9:03 PM
How do I know when my tyres will be delivered?
As soon as you place an order at tyroola.com.au, we will send you an email to confirm your order. Once you receive this email, it will take the time stated ...
Tue, 30 Oct, 2018 at 9:03 PM